Previous incidents

A planned maintenance started at 09:15 UTC on Apr 8, 2024, and finished at 09:34 UTC. During the maintenance, writing data returned 503 status. Reading data, including real-time recommendations, was not affected.

At 18:40 UTC on Mar 18, 2024, our API went down in the us-central1 and us-east1 regions, stemming from resource issues. Systems were restarted and all systems returned to normal beginning at 18:43 UTC. Customers using other regions were not affected.

At 15:36 UTC on Mar 18, 2024, our API went down in the us-central1 and us-east1 regions, stemming from resource issues. Systems were restarted and all systems returned to normal beginning at 15:42 UTC. Customers using other regions were not affected.

At 12:56 UTC on Mar 9, 2024, our services were unavailable in the us-central1 and us-east1 regions, due to scheduled maintenance. Systems returned to normal operation beginning at 13:08 UTC. Customers using other regions were not affected.

At 08:52 UTC on Feb 7, 2024, our API went down in the us-central1 region, stemming from an error in a configuration during deployment. A fix was deployed at 09:17 UTC, and all systems returned to normal beginning at 09:23 UTC. Customers using other regions were not affected.